Innova Search is proudly representing a UK engineering specialist who supply bespoke engineered products and solutions to some of the largest manufacturing and engineering companies across the UK. The company have been operating for over 80 years and has over 400 staff. The business is widely known for its cutting-edge and bespoke solutions across a wide-array of products.

We are looking for a dedicated Quality Manager to lead our quality initiatives and work closely with the leadership team in maintaining and advancing the ISO 9001:2015 management system. This key leadership role will focus on ensuring compliance with company policies, procedures, and regulatory standards while driving continuous improvement throughout the organisation.

Role Responsibilities

Oversee the ISO 9001 2015 management system, ensuring its effectiveness through regular audits and compliance with legislative and customer requirements
Implement and maintain quality policies and practices across the organization in line with relevant standards and regulations
Continuously evaluate and improve quality processes, providing expert guidance, training, and support to internal stakeholders
Lead the Quality team, managing resources, resolving conflicts, and driving performance
Facilitate and ensure compliance with processes such as APQP, PPAP, Control Plans, FMEA, and SQA, embedding best practices across the business
Schedule, manage, and oversee ISO 9001:2015 audits, as well as customer and supply chain audits
Investigate product defects and complaints using tools such as RCA, CAPA, and methodologies like 8D and DMAIC, ensuring corrective and preventive actions are taken
Develop and deliver technical documentation, quality plans, and customer documentation packs within specified timelines and budgets
Monitor, analyse, and report on KPIs, including Quality performance, Cost of Poor Quality (COPQ), audits, and complaints
Manage the Quality department's budget, forecasting, and ensuring all activities comply with legal requirements

Managerial Duties

Lead and inspire a cross-functional quality team, managing workloads and setting clear priorities
Oversee employee performance, recruitment, coaching, and professional development while maintaining accurate training records and risk assessments
Drive team performance, attendance, and improvement initiatives, ensuring alignment with the company’s strategic goals
Set high standards through personal example, ensuring team members understand and embody expected behaviours and standards
Communicate strategic KPIs to team members to foster alignment and awareness of organisational goals
Act as a technical expert and escalation point for customers and other stakeholders, managing communication, meetings, planning, audits, presentations, and quality deliverables as required

Required Experience

Proven experience in managing ISO 9001:2015 or equivalent quality management systems
A degree in Quality Management, Mechanical Engineering, or a related discipline (BEng preferred)
Accreditation as a Chartered Quality Professional (CQP MCQI), desirable
Background in the engineering industry
Certified Lead Auditor for ISO 9001:2015 or equivalent
Familiarity with Six Sigma and Lean Manufacturing methodologies