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A highly regarded law firm in South Manchester is seeking an experienced Personal Injury Portal Manager to lead their Occupiers’ and Public Liability Portal Team. This is a fantastic opportunity for a dedicated professional to oversee and develop a high-performing team while ensuring exceptional client service.
Key Responsibilities
· Managing a team of paralegals handling Occupiers’ and Public Liability portal claims from inception to conclusion.
· Taking full ownership of the team’s performance with a focus on quality, efficiency, and risk management.
· Providing training and development opportunities for team members to ensure the delivery of outstanding client service.
· Conducting regular process reviews and implementing changes to improve team performance and operational efficiency.
· Acting as a confident and effective communicator, building and nurturing strong relationships within the team and with clients.
Requirements
· Qualified Solicitor, Legal Executive (CILEX), or equivalent by experience.
· Proven experience managing a Claimant Personal Injury portal caseload, ideally with a focus on Occupiers’ Liability and Public Liability claims.
· Previous experience supervising large teams of paralegals, with a passion for mentoring and developing talent.
· Strong leadership, communication, and organisational skills.
· A proactive approach to identifying and implementing process improvements.
Benefits
· Competitive salary tailored to experience.
· Hybrid working available following the probationary period.
· A supportive work environment with a focus on professional growth and career development.
· A comprehensive range of benefits.
This is a fantastic opportunity for a seasoned Personal Injury specialist to take the next step in their career and make a real impact in a dynamic and friendly team. Apply now to join this exceptional firm!
