Job Title: Logistics Coordinator (Road & Air Freight)

Location: Manchester

Type: Full-Time, Permanent

Salary: (phone number removed) + Benefits

We are representing thriving global logistics company specialising in time-critical deliveries across a wide range of sectors. With a focus on delivering precision and speed, we operate on a 24/7 basis, offering tailored solutions via road, air, express, helicopter, and hand-carry options. Our mission is to provide our clients with exceptional service, ensuring their time-sensitive freight reaches its destination-no matter the challenge!

As part of their growing Operations team, we are looking for a proactive, detail-oriented, and communicative Logistics Coordinator to join their team. If you thrive in a fast-paced environment and are passionate about delivering top-tier solutions, we'd love to hear from you.

Role Overview:

The Logistics Coordinator will be responsible for managing time-sensitive freight movements across both road and air freight solutions, ensuring smooth and timely deliveries. This role requires proactive engagement with clients and suppliers, providing them with clear and concise information on available logistics options and associated costs. Once a solution is agreed upon, you will act as the project manager, overseeing the entire process to guarantee customer satisfaction.

Key Responsibilities:

Communicate with clients to understand their specific delivery needs and provide clear, comprehensive options tailored to their requirements.
Advise clients on various logistics solutions and the associated costs, ensuring they make informed decisions.
Coordinate the end-to-end logistics process, including scheduling, tracking, and troubleshooting to ensure timely, accurate deliveries.
Manage multiple projects simultaneously, working with internal teams, carriers, and third-party providers to ensure seamless operations.
Act as the main point of contact for clients throughout the delivery process, ensuring high levels of customer satisfaction and addressing any issues promptly.

Key Skills & Experience:

Proven experience in logistics coordination, ideally within road and air freight.
A proactive, "can-do" attitude with the ability to thrive in a fast-paced, dynamic environment.
Strong attention to detail and excellent organisational skills.
Excellent written and verbal communication skills; ability to explain complex logistics solutions in an easy-to-understand manner.
Strong problem-solving abilities, particularly in time-critical situations.
Ability to work effectively under pressure and manage multiple priorities simultaneously.
Knowledge of logistics software and tracking systems is a plus.
Experience with express freight, time-critical logistics, and/or air freight is highly desirable.

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)