Night Transport Operations Manager

If you are an experienced Transport Operations Manager with excellent organisational and communication skills, we want to hear from you.

Here at Birtwistle's, we pride ourselves on being a people-focused business. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope, and pace of change.

Our culture is the foundation of our business and is reflected in our Mission, Vision, and Values statements.

Reporting to the Transport Manager, the main purpose of this Night Transport Operations Manager role is to ensure the seamless, day-to-day operations of the Transport and Goods Dispatch functions, overseeing all aspects to maintain efficiency and timely service.

Hours of work: 5 nights per week, Sunday - Thursday, 20:00 - 06:00hrs. Additional flexibility may be required to meet the demands of the business.

To be successful in this Night Transport Operations Manager role, we require someone with a friendly personality and the ability to develop good working relationships across the business and manage and develop their team.

Primary responsibilities include:

• Vehicle Dispatch Management - Ensure the efficient coordination and loading of vehicles, with a focus on prioritising routes and managing workload to guarantee timely deliveries, and work closely with the Order Makeup team to enhance and streamline vehicle dispatch times with the goal of continuous process improvement.
• Team Leadership and Management - Provide day-to-day leadership of drivers and the night dispatch team operating out of the Irlam depot, including managing staff rotas, overseeing holidays, conducting team training and development, building team cohesion and handling disciplinary actions when necessary to maintain high operational standards.
• Incident Management and Communication - Act as the point of contact for any overnight incidents, vehicle breakdowns, or operational challenges and communicate effectively with internal departments to ensure a swift resolution and minimise any disruptions to the business.
• Daily Reporting - Provide regular updates and comprehensive reports to the Transport Manager to maintain transparency and to address any operational issues, ensuring continuous improvement in service delivery.
• Security Oversight - Take full responsibility for the security and integrity of the dispatch bays, rear yard, and all fleet vehicles, ensuring that both personnel and assets are safeguarded.

We would welcome applications for this Night Transport Operations Manager role from candidates with the following skills: Transport Manager, Despatch manager, Loading management/supervision, FLT, SLAs, communication, leadership, people management, warehouse, transport, decision-making, problem-solving and vehicle routing; apply today!

• Discounted staff sales
• Free car parking
• Employee of the Month bonus
• Birthday vouchers
• Christmas hamper

• Leadership and Team Management - Strong leadership qualities with a proven ability to manage and develop a team, particularly in a transport or logistics environment.
• Problem-Solving and Decision-Making - Demonstrated ability to effectively manage unexpected issues and make sound decisions under pressure.
• Effective Communication - Strong verbal and written communication skills.
• Collaborative Mindset - Ability to work with managers from other departments, ensuring alignment within the company's overall goals.
• Reliable and Enthusiastic - A proactive and enthusiastic approach to work, along with a proven track record of reliability, attendance and punctuality.
• Computer Literacy - Proficient in the use of computers and experience using Microsoft Office applications.

• Good IT skills, particularly Microsoft applications
• Ability to identify areas for improvement
• Previous experience in the fast-moving consumer goods (FMCG) sector
• Reach and/or Counterbalance Forklift Truck licence

Birtwistle's started life as a family butcher over 100 years ago; since then, the business has changed dramatically and none more so than in recent years.

In 2003, MJ Birtwistle & Co Ltd was established and marked the start of a new era in our history. Since then, growth has been dramatic, with the business expanding from one site at Worsley to 8 sites across the UK.

We're always looking for great people to come and work with us. If you've got the right passion, drive, and will to succeed, then we'll nurture it and give you the opportunities to forge a successful career at Birtwistle's.