Back to search
Facilites/Soft Services Account Manager - North West and National - £46,000p/a
- Monday to Friday role
- Parking available at sites
- Excellent package including car, expenses, high street and travel discount schemes, healthcare, and others.
We are seeking a skilled and experienced Account Manager with experience in Cleaning, Security and Catering to excel in an account management role across a national contract, reponsible for Service lines in Cleaning, Security, Reception, Mailroom, Grounds Maintenance, Catering & Pest Control.
This role requires weekly attendance at client sites in Manchester and North Yorklshire with occasional visits to sites across the UK as per the business requires.
Responsibilities include:
- Develop and deliver continuous improvement plans
- Development and management of labour strategy in line with contract specifications
- Delivery of all HSE requirements both contractually and legislatively
- Management of required licenses
- Monitor and measure contractual and internal KPI's, identify and develop continuous improvements.
- Manage Hard Services contractors to deliver all Planned and reactive Maintenance.
- Produce detailed reports to demonstrate compliance and manage risk reporting.
- Achievement of financial budgets
Experience required:
- 3 years' experience in Cleaning, Security and Catering Management
- 2+ years' experience in management of a P&L
- Experience of managing 3rd party contractors along with experience of self-delivery of services
- Excellent communication and presentation skills
- Demonstrable financial acumen
- Excellent management skills
- Have a proven track record of client / customer satisfaction
- Driving License
- SIA Licence holder
Experience in the following is desirable:
- Formal FM accreditation / qualification (IWFM) or working towards
- Experience of managing Hard Services
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
