Account Manager

Reed

Posted 8 days ago, valid for 19 days

Manchester, Greater Manchester M17 1DJ, England

£60,000 - £72,000 per annum

Full Time

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Sonic Summary

The role of Business Account Manager is available at a leading training service provider in Trafford Park, offering a salary between £25,000 and £26,000 plus bonuses.
The position is permanent and requires 40 hours of work per week.
Candidates should possess strong customer service and account management skills, with the ability to handle competing demands effectively.
The main responsibilities include managing client accounts, booking training courses, and providing excellent customer service.
Previous experience in a similar role is preferred, although specific years of experience are not mentioned.

Role: Business Account Manager (No sales) Salary: £25,000-£26,000 (+bonus)Location: Trafford ParkType: Permanent

Hours: 40 hours per week

An exciting opportunity has become available within a leading training service provider, delivering tailored services to the infrastructure and construction industry.

The client is looking to recruit an Account Manager who will be responsible for building and maintaining relationships with some of their clients, and you will be their main point of contact for all day-to-day account manager and course bookings.

You will be responsible for booking in training courses with the clients and coordinating this to ensure a smooth and efficient process.

Duties and Responsibilities:

Account Management of a number of pre-defined business clients
Booking management of our B2B customer base
Ensure timely responses to all enquiries and booking requests
Providing excellent customer service to the clients
Certificate expiry management to secure delegate refreshers
Conversion from manual booking to portal booking where appropriate
Purchase Order Management
Promptly resolve any invoice queries
Providing general administrative support

Specification:

Strong customer service skills
Strong client/account management skills
Excellent organisational management skills
Capable of hands on problem-solving
Ability to cope with competing demands and to prioritise tasks

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