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This not for profit service provider requires a diligent and detail-oriented Consumer Duty Compliance Manager who can ensure our non-profit organisation's legal compliance with consumer protection regulations. The successful candidate will be responsible for implementing compliance policies, training team members, and acting as the primary point of contact for all consumer duty compliance matters.
Client Details
This organisation is a non-profit entity, serving the community for over 20 years. It is a medium-sized organisation with a dedicated and passionate workforce, committed to making a tangible difference in the lives of those they serve.
Description
The Consumer Duty Compliance Manager will be part of the debt support team and will provide advise to user of the service on areas of debt support. Consumer Duty regulation knowledge is very important.
- Implementing and managing compliance policies and procedures in alignment with consumer protection regulations
- Training staff on compliance requirements and procedures
- Conducting regular audits and risk assessments to ensure ongoing compliance
- Acting as the primary point of contact for all consumer duty compliance matters
- Staying abreast of changes in consumer protection laws and regulations
- Developing and implementing corrective action plans as needed
- Reporting on compliance matters to the organisation's senior leadership
- Ensuring the organisation's compliance with all other relevant legal and regulatory requirements
Profile
A successful Consumer Duty Compliance Manager should have:
- A strong understanding of consumer protection laws and regulations
- Experience in developing and implementing compliance policies and procedures
- Excellent communication and training skills
- A proactive approach to identifying and mitigating compliance risks
- Experience in conducting audits and risk assessments
- Ability to interpret and apply legal and regulatory requirements
- Ideally a background in debt support management
Job Offer
- An attractive salary package ranging from £36,000 to £44,000 per annum
- A rewarding career in the not-for-profit sector
- A positive and supportive work culture
- Generous annual leave allowance
- Opportunity to make a real difference in the community
- THIS ROLE IS REMOTE
We encourage all interested candidates who fit the outlined requirements to apply, as this is an excellent opportunity to grow your career while making a positive impact in the community.
