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Resident Services Manager

Resident Services Manager

INTEGRO PARTNERS LTD

Posted 3 days ago, valid for 20 hours

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

The position of Community Manager offers a competitive salary of £45,000 and is based in Manchester.
The role involves delivering exceptional customer experiences, managing daily operations, and overseeing the property portfolio.
Candidates should have proven experience in property management, particularly in navigating tenancy and compliance requirements.
Strong leadership, financial acumen, and excellent customer service skills are essential for success in this role.
This permanent position provides an exciting opportunity to make a significant impact in the residential property industry.

Community Manager£45,000ManchesterBecome a community at a leading residential property company in the UK. In this permanent role, you will be responsible for delivering an exceptional customer experience to our residents, managing the day-to-day operations of our community, and ensuring the smooth running of our property portfolio. With a competitive salary of £45,000, this is an exciting opportunity to make your mark in the property industry.- Manage and coordinate a team of Resident Services Associates to provide a world-class customer service experience- Oversee the financial performance of your community, ensuring targets are met through effective budgetary control- Lead and develop your team, fostering a positive and inclusive work environmentPreferred Requirements:

Proven experience in property management, with a strong understanding of the industry and the ability to navigate complex tenancy and compliance requirements
Excellent customer service skills, with the ability to effectively manage complaints and resolve resident issues
Strong financial acumen, with the ability to manage budgets and optimize rental performance
Effective leadership and people management skills, with the ability to motivate and develop a team
Proficient in the use of selected IT and data systems to support compliance, end-of-tenancy, and property management tasks

Preferred Qualifications:

Relevant property management or customer service qualifications
Experience in the residential property sector, with a deep understanding of the industry's best practices and regulations
Strong communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders

DisclaimerIntegro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

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