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Location: Manchester
Salary: Up to 45,000.00 + Car Allowance
About the Role:
We are a leading company within the golf and leisure industry seeking an experienced and motivated Customer Relationship Manager to join our team. This role is crucial to developing and maintaining strong relationships with customers while driving business growth and ensuring project success.
As a Customer Relationship Manager, you will be responsible for nurturing commercial relationships, managing multiple live projects, and supporting the development and execution of strategic sales initiatives. You will also oversee customer accounts and collaborate with cross-functional teams to meet business targets.
Key Responsibilities:
- Build and maintain strong, professional relationships with clients and stakeholders.
- Manage live projects from initiation to completion, ensuring timely and successful delivery.
- Actively seek out new business opportunities within the golf and leisure sector.
- Work closely with leadership to develop and implement strategies for growth.
- Monitor and achieve KPIs and sales targets.
- Collaborate with internal teams to drive customer satisfaction and retention.
- Conduct site visits to maintain and strengthen customer relations.
- Oversee customer accounts, including invoicing and cash flow, in collaboration with the finance team.
- Represent the company professionally, ensuring a high standard of customer service at all times.
- Experience & Skills:
- Proven experience in account management or customer relationship roles.
- Strong interest in the golf and leisure industry.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and priorities effectively.
- Proficiency in IT and project management tools (experience with (url removed) is advantageous).
- Personal Attributes:
- Self-motivated with a positive, confident approach.
- Strong decision-making and problem-solving skills.
- Ability to work independently or as part of a team.
- Professional appearance and demeanor.
- Additional Requirements:
- Full, clean driving license.
- Flexible and adaptable to the business's evolving needs.
Join a dynamic company offering a supportive and growth-oriented environment. If you're looking to build lasting relationships, work on exciting projects, and contribute to the success of a growing business, we would love to hear from you.
How to Apply:
To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience and why you believe you're the right fit for this role.
