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About The RoleWe are a renowned and prestigious shopping centre located in a busy city centre, hosting a range of luxury brands and providing a world-class shopping experience to millions of visitors annually. We are seeking dedicated and highly professional Security Officers to join our team and ensure the safety and security of our customers, staff, and premises.
We are a renowned and prestigious shopping centre located in a busy city centre, hosting a range of luxury brands and providing a world-class shopping experience to millions of visitors annually. We are seeking dedicated and highly professional Security Officers to join our team and ensure the safety and security of our customers, staff, and premises.
Location:Manchester
Vacancy Type:Permanent Full TimeHours Per Week:42.54 in 2 offShift Pattern Start 07:00 Shift Pattern End: 22:00
Your main responsibilities may also include:
- Conduct regular patrols throughout the shopping centre to deter and detect criminal activity.
- Respond swiftly and effectively to security incidents, including theft, vandalism, anti-social behaviour, and public disturbances.
- Work closely with emergency services and law enforcement agencies when required.
- Assist in implementing the centre's counter-terrorism strategy by maintaining awareness of potential threats and taking appropriate action when necessary.
- Provide excellent customer service, assisting shoppers and visitors with directions and information.
- Enforce the centre's policies, ensuring compliance with health and safety regulations.
- Prepare accurate incident reports and daily logs, ensuring detailed records of any security issues.
- Act as a visible presence to deter criminal activity and offer reassurance to visitors.
- Participate in regular training and development sessions, including counterterrorism and emergency response training.
To succeed in this role you will need the following:
- Valid SIA Door Supervisor or Close Protection Licence (essential).
- First Aid at Work certification.
- Previous experience in a security role, preferably in a large retail or shopping centre environment. Ex Police or military is advantageous.
- Strong awareness of counter-terrorism measures and protocols.
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
- Attention to detail and the ability to respond swiftly and efficiently to security incidents.
- Ability to work flexibly, including weekends, evenings, and public holidays.
- A strong sense of integrity and responsibility, with a commitment to maintaining a secure environment.
What will you get in return?
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
About The CompanyOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
