Back to search
Service: Family Contact Service, Children and FamiliesReports to: Team CoordinatorJob Family: People Care & Support (Direct Provision)Location: Post code M9 4DDPay Rate: £15 per hourWorking Hours: 35 hours per week, between 9:00-18:00 (depending on workload)Working Arrangement: Office-based, must have a full UK driving licence and own vehicle
Key Role Descriptors:
- Facilitate, supervise, and observe Contact visits, providing support and advice to children and parents.
- Undertake observation and assessment of Supervised Contact visits.
- Provide information and accurately record Contacts, monitoring the review action plan with the Social Worker.
Key Role Accountabilities:
- Understand Child Protection procedures and MCC social work procedures.
- Contribute to the assessment of child and family needs using the Assessment Framework.
- Manage all aspects of Contact visits, resolving behavioural and emotional issues.
- Ensure accurate and complete Child’s Contact Records.
- Commit to continuous self-development and service improvement.
- Promote diversity, ensuring equal access and treatment.
Key Competencies and Skills:
- Teamwork: Collaborate to deliver the best outcomes.
- Customer Service: Prioritize customers.
- Delivery: Ensure high-quality service delivery.
- Change: Improve services and resource use.
- Pride in Manchester: Show pride in the city.
- Communication: Understand and respond effectively.
- Planning & Organising: Manage time and tasks efficiently.
- Problem Solving: Diagnose problems and find solutions.
- Administrative Skills: Arrange and service meetings, take notes, and produce minutes.
Technical Requirements:
- Understanding of child development and experience with children and families.
- Knowledge of child protection procedures and MCC social work procedures.
- Familiarity with The Assessment Framework.
- Willingness to apply for an enhanced CRB check.
- Current driving licence and use of a vehicle for transporting to and from family time.
