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Housing Allocation's Officer

Reed
Posted 14 hours ago, valid for 2 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£35,000 - £42,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Manchester City Council is seeking a Housing Allocation's Officer for a full-time temporary position lasting 3 months, with potential for extension.
  • Candidates must have recent experience as a Housing Allocations Officer, preferably within a local authority or housing association.
  • The role involves conducting assessments, providing support, and collaborating with partner agencies to meet service users' needs.
  • Strong IT skills and excellent interpersonal abilities are required, along with knowledge of housing legislation and a valid Enhanced DBS.
  • The salary for this position is competitive and commensurate with experience.

We have a fantastic opportunity for a Housing Allocation’s Officer at Manager City Council, this is a full-time temporary role for the next 3 months with the possibility of extension.

What is the role?

Manchester City Council are looking for a Housing Allocation's Officer, to carry out assessments to determine service users’ needs and provide appropriate support to ensure that outcomes are achieved within required timescales. You will work collaboratively with partner agencies and stakeholders to ensure that service users are able to access community and national services to achieve their identified outcomes.

What are your responsibilities?

  • Booking in applicants to accommodation
  • Answering and replying to the Duty phone line and email inbox
  • Completing Housing Benefits claim forms
  • Completing QL, rent accounts
  • Creating tenancies and recording on our system - HPA2/LOCATA.
  • Provide intensive support for customers with complex support needs offering holistic support plans that agree individual targets and work towards the achievement of longer-term solutions and aspirations.
  • Assist customers to identify realistic goals, by providing choice and developing actions, ensuring full commitment and agreement from all parties to ensure the achievement of identified targets.
  • Adopt a flexible and personalised approach when working with service users and their families to enable the development of confidence and resilience and to help service users achieve independence and control of their own lives.
  • Maintain accurate, up to date records and collect data and information to evidence performance around service delivery to ensure achievement of internal and external targets.
  • Roles at this level may be required to undertake management duties, either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers.

What skills do you Need?

  • Must have recent experience of working as a Housing Allocations Officer, ideally for the local authority or housing association.
  • Strong IT Skills, as you will be using Microsoft Office and internal council systems
  • Excellent people skills, as you will be speaking to the public, other members of staff and managers.
  • Knowledge of all housing legislations
  • Valid Enhanced DBS on the update service

Next Steps:

To receive a full job description please apply below or email your CV to 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.