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Are you an experienced Business Travel Consultant looking for a new opportunity? Do you speak German? My client a reputable Travel Management Company are seeking a German Speaking Business Travel Consultant to join their team on a remote basis, reporting into their Berlin offices. You will be working across a variety of dedicated accounts providing a high end, high touch service.
Key Responsibilities:
* To provide high level customer service to all clients internal and external to the required SLAs and company standards* Assist with emergency actions, contingency plans, and out of hours requirements * Ensure client travel policies are adhered to correctly * To ensure all SLA's and KPI's are consistently met * Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc * To develop and maintain effective working relationships with colleagues in the appropriate offices * Ensure that all administration team tasks, both internal/external is of the highest standard * Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners * Offer travel advice for all types of scenarios * To be fully conversant in all operational working practices
Experience Required:
* Proven advanced industry experience in all areas of travel management operations is essential* Native German speaker* Fully confident in using GDS systems - Sabre preferred or Galileo* Excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent* Adept using Microsoft Office software* Extensive industry experience in all areas of the reservations process
Working Hours & Package:
This is a remote role, working hours will operate between Monday - Friday with shifts between the hours of 8:30am-6pmSalary dependant on experience and skillset is up to £35k, along with excellent
Interested?
To apply for the position of German Speaking Business Travel Consultant Click 'apply' to submit your CVThis role is being managed by / Tel: Please note that only candidates who meet the shortlisted requirements will be contacted
