Out of Hours Business Travel Consultant

Out of Hours Business Travel Consultant

This large Travel Group are looking for experienced Business Travel Consultants to join them in the role of an Out of Hours Travel Consultant role.

Out of Hours Business Travel Consultant - What will I be doing?

The 24/7 Travel Consultant role is a customer focused position coordinating the accurate, timely and qualitative provision of a fully comprehensive travel service 24/7.

• You will be delivering provision of travel services outside of core office hours including weekends and bank holidays.

• You will provide support to travellers in urgent or emergency travel situations.

• Coordinate and book all travel reservations for any customer by email, telephone, or technology products used by customers.

• Complete handovers to ensure a seamless customer experience.

• Action the Emergency Response Procedure when critical travel incidents occur.

Out of Hours Business Travel Consultant - What experience do I need?

• A proven track record of working as a Business Travel Consultant with a wide range of business travel customers is essential

You will be proficient in either Amadeus, Galileo or Sabre

Out of Hours Business Travel Consultant - What else do I need to know?

This is a remote working role and comprises 33 hours a week across a variety of shifts to include weekends evenings and daytimes.

The company has a fabulous reputation for providing a great working environment, they are proud of the longevity their team has. They offer a range of benefits to include 30 days holiday including weekends, employee assistance program, private healthcare, pension, a range of discounts across products for all employees in the high street and beyond.