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Customer Service

TurnerFox Recruitment
Posted 16 hours ago, valid for 6 days
Location

Mansfield, Nottinghamshire NG18 1RR, England

Salary

£11.44 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Advisor position is a temporary role based in Mansfield, with start dates on 10th, 17th, and 22nd October, and requires availability Monday to Friday from 8.30am to 5.30pm, with potential weekend shifts and overtime.
  • Candidates should have previous call center or customer service experience and excellent communication skills, both written and verbal, along with computer literacy.
  • The role involves handling inbound calls and emails, tracking orders, updating customers, inputting details into an in-house system, and responding to inquiries.
  • Full training will be provided, and the campaign is expected to last approximately 8 weeks, possibly longer, with no sales involved.
  • Salary details were not specified in the job description, but candidates are expected to have relevant experience in customer service.

Customer Service Advisor - Temporary
Start dates of 10th Oct, 17th Oct, 22nd Oct
Mon - Fri 8.30am-5.30pm, weekend shifts and overtime available
Mansfield

This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks, possibly longer.

Full training is provided, handling inbound calls only. NO SALES!

We are looking for candidates with:

  • Previous call centre or customer service experience
  • Excellent communication skills both written and verbal
  • Computer literate with the ability to pick up new systems
  • Must be available to work on a temporary basis and for the duration of the assignment

The role will involve:

  • Handling inbound calls and emails from customers placing orders
  • Tracking orders and updating customers on progress
  • Inputting customer details on to an in house system
  • Arranging delivery and returns
  • Responding to customer and website enquiries via email

Interested?? Call TurnerFox Recruitment on (phone number removed) or email your CV today!!!

Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Thank you for applying with us. TurnerFox Recruitment Team

Key words for this vacancy - Customer service / call centre / customer coordinator / customer contact agent / customer advisor

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