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Customer Service

TURNERFOX RECRUITMENT
Posted 14 hours ago, valid for 6 days
Location

Mansfield, Nottinghamshire NG190LT, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Temporary Customer Service Advisor in Mansfield, starting on 10th, 17th, or 22nd October, with working hours from Monday to Friday, 8:30 am to 5:30 pm, along with weekend shifts and overtime options.
  • The role involves providing customer service over the phone for an approximately 8-week campaign, with full training provided and no sales involved.
  • Candidates must have previous call center or customer service experience, excellent communication skills, and be computer literate with the ability to learn new systems.
  • The responsibilities include handling inbound calls and emails, tracking orders, inputting customer details, arranging deliveries, and responding to inquiries.
  • Salary details are not specified, but the position requires candidates to be available for the duration of the temporary assignment.

Customer Service Advisor - TemporaryStart dates of 10th Oct, 17th Oct, 22nd OctMon - Fri 8.30am-5.30pm, weekend shifts and overtime availableMansfield

This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks, possibly longer.

Full training is provided, handling inbound calls only. NO SALES!

We are looking for candidates with:

  • Previous call centre or customer service experience
  • Excellent communication skills both written and verbal
  • Computer literate with the ability to pick up new systems
  • Must be available to work on a temporary basis and for the duration of the assignment

The role will involve:

  • Handling inbound calls and emails from customers placing orders
  • Tracking orders and updating customers on progress
  • Inputting customer details on to an in house system
  • Arranging delivery and returns
  • Responding to customer and website enquiries via email

Interested?? Call TurnerFox Recruitment on or email your CV today!!!

Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Thank you for applying with us. TurnerFox Recruitment Team

Key words for this vacancy - Customer service / call centre / customer coordinator / customer contact agent / customer advisor

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.