Customer Service Advisor

Do you have previousCustomer Serviceexperience, within an office based environment?

The Best Connectionare currently seeking experienced candidates, to work at our client, based in Mansfield!

Working within a fast pacedworking environment,the responsibilities of the role will include:

• Handling customer interactions for an organisation
• Responding to phone calls, emails and live chat queries
• Listening to customer concerns
• Provide information on the companiesservices
• Data entry / use of various computer software
  
• Liaising with internal departments
  
• General administration duties

The ideal candidate will be able to:

Have a great knowledge of problem solving
Work hard to deliver the best possible outcome, and provide the best service
Excel at building rapport with customers
Deliver a high standard of customer service and communication

Working hours:

• 9am - 5pm (Mon-Fri)
  
• Pay rate is £11.54 to begin with, however there is also the potential of a payincrease,following a successful probation period!!
• OT rates in place, for hours worked over 37.5 / Saturdays if required

A full up to dateCV will be required, followed by your first face to face interview at TBC Mansfield branch, and an interview on the client premises!