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Service Delivery Coordinator

TURNERFOX RECRUITMENT
Posted 2 days ago, valid for a month
Location

Mansfield, Nottinghamshire NG190LT, England

Salary

£26,000 - £31,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Delivery Coordinator role is based in Mansfield, working Monday to Friday from 8:30 AM to 5:30 PM, with one day of remote work allowed after training.
  • This position involves managing campaign and service delivery for a leading UK cosmetic brand, overseeing the process from brief to completion for new product promotions.
  • Key responsibilities include taking briefs, providing quotations, managing budgets, and ensuring the fulfillment and distribution of products to companies and influencers.
  • Candidates should have experience in a fast-paced service delivery environment and customer service within a B2B context, with logistics or distribution experience being advantageous.
  • The salary for this role is competitive, and the ideal candidate should have at least 2 years of relevant experience.

Role: Service Delivery Coordinator Hours:8.30-5.30pm Mon-FriLocation: Mansfield (1 day remote working once trained)

We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.

Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.

The of role Service Delivery Coordinator will involve:

  • Taking detailed briefs in relation to new product launches
  • Providing quotations, managing SLA and budgets
  • Responsible for managing the fulfilment and distribution of products to comapies and influencers
  • Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings
  • Liaising and briefing internal departments and 3rd parties including warehousing and logistics.
  • Updating CRM systems
  • Managing multiple projects to tight timescales

The ideal candidate for the Service Delivery Coordinator role will have:

  • Worked within a fast-paced service delivery environment
  • Customer service experience within a B2B environment
  • Experience with Logistics or Distribution would be advantageous
  • The ability to pick up systems that are new to you with great attention to detail
  • An interest in health and beauty and brand launches would be advantageous

Interested? Please call TurnerFox Recruitment or email your CV

Keywords - Brand Manager / Account Manager / Campaign Manager / Logistics / Distribution / Customer Service / B2B / Service Delivery Coordinator / Service Delivery / Campaign

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.