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Account Manager - Service Delivery

TurnerFox Recruitment
Posted 12 hours ago, valid for 6 days
Location

Mansfield, Nottinghamshire NG18 1RR, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The role of Account Manager - Service Delivery is based in Mansfield and involves managing service delivery for a multi-channel Marketing agency.
  • The Account Manager will be the main point of contact for leading health and beauty brands in the UK, overseeing campaign delivery from brief to completion.
  • Key responsibilities include taking detailed client briefs, managing budgets and SLAs, briefing creative teams, and ensuring outstanding customer service.
  • Candidates should have experience in a fast-paced service delivery environment, ideally with a background in B2B customer service or logistics, and an interest in health and beauty.
  • The position offers a salary of £35,000 and requires at least 2 years of relevant experience.

Role: Account Manager -Service Delivery
Hours:(phone number removed)pm Mon-Fri
Location: Mansfield

We are recruiting for a Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable retail brands in the UK.

Within this role you will act as a pivotal point of contact for some of the UK's leading health and beauty brands.

The of Account Manager will be responsible for the delivery of campaigns from brief to completion as well as:

  • Taking detailed briefs in relation to new product launches from clients
  • Providing quotations, managing SLA and budgets
  • Briefing creative teams and designers
  • Responsible for managing the fulfilment and distribution of products
  • Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings
  • Liaising stakeholders 3rd parties including warehousing and logistics.
  • Updating CRM systems
  • Managing multiple projects to tight timescales

The ideal candidate for the Account Manager will have:

  • Worked within a fast-paced service delivery environment
  • Customer service experience within a B2B environment
  • Experience with Retail, Logistics or Distribution would be advantageous
  • The ability to pick up systems that are new to you with great attention to detail
  • An interest in health and beauty and brand launches would be advantageous

Interested? Please call TurnerFox Recruitment or email your CV

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