Field Service Engineer

The Job
The Company:
• A market leading diagnostics company.
• Global business
• A progressive, high-tech healthcare business.
• Invest in their staff.
• Offer career progression opportunities.


The Role of the Field Service Engineer
• Deliver electro-mechanical hardware support, including proactive/reactive tasks.
• Conduct technical training and customer upskilling.
• Maintain administration and regulatory documentation.
• Troubleshoot and resolve faults.
• Perform preventive maintenance.
• Generate reports to enhance site efficiency.
• Ensure the seamless delivery and uptime of service offerings across three sites.
• Collaborate with peers and key stakeholders to align sales and service objectives.
• Attend customer review meetings to outline key accomplishments and objectives.


Benefits of the Field Service Engineer
• £49,700 basic, fully competent,
• Bonus 12% of Salary,
• Car or £7,200 allowance,
• Group Income Protection,
• Employee Assistance Programme,
• Pension,
• Life Assurance,
• Benefit Funding

The Ideal Person for the Field Service Engineer
• Must have an engineering qualification
• Ideally you will have clinical pathology laboratory experience but not essential
• An ambitious and motivated, qualified field service professional with experience of high-value capital equipment
• You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
• A logical and process-driven mindset driven & ability to manage personal time?
• Disciplined to deliver service support in line with service KPIs?
• Quick learner?with innovative and continual improvement mind-set?
• Experience of “on-site” customer-facing engineering support
• Proven track record of troubleshooting experience?
• Good working knowledge of electronics, electro-mechanical systems and information technology
• Knowledge of Customer Relationship Management
• A valid driver's license and indefinite rights of working in UK are required


If you think the role of Field Service Engineer is for you, apply now!

Consultant: David Gray
Email:
Tel no.
Candidates must be eligible to work and live in the UK.