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Removals Administrator/Coordinator
Our Client is a very established business that has been serving clients with excellence for many years. Specialising in domestic and commercial moves, storage, and overseas shipping, they are proud to have received multiple awards and are recognised as a Trusted Trader with outstanding customer care reviews.
About the Role of Removals Administrator/Coordinator:
They are currently seeking a dedicated and self motivated Removals Administrator to join their professional and friendly team. This role is integral to ensuring the smooth operation of their removals services, from the initial enquiry through to the completion of the move. You will be an integral part of the company after training. And will be the go to person.
Key Responsibilities for Removals Administrator/Coordinator:
- Handle initial sales enquiries and book appointments for estimators.
Call potential clients and convert appointments into confirmed moves.
Liaise with estimators to achieve targets.
Assist with the coordination of moves, ensuring seamless service from enquiry to completion.
Generate quotations, confirmations, work sheets, and invoices; manage filing and general administrative duties.
Communicate directly with clients throughout the removals process, providing advice, reassurance, updates, and aftercare as needed.
Organize removal crews and vehicles, adapting to a sometimes fast paced, changing environment.
Key Skills and Requirements for Removals Administrator/Coordinator:
- A minimum of 3 years of experience in administration and customer service, preferably within the removals, relocation, shipping, or transport industries.
Proficiency in Microsoft applications (Word, Outlook) is essential; experience with MoveMan software is a plus.
Excellent communication skills (both verbal and written), with strong negotiation and customer service abilities.
Strong problem solving skills and the ability to work independently as well as part of a team.
Sales experience with a drive to generate business (no cold calling involved).
A hands on approach, with a good sense of humour and the confidence to work on your own initiative.
Why Join Our Client?
Be part of a successful, award winning company with a reputation for excellence. Work in a friendly, supportive environment where your contributions are valued.
Opportunities for professional development and career growth.
If you are a proactive individual with the skills and experience they are looking for, they would love to hear from you. Join our client and help continue providing top tier service to their clients.
Contact us today.
If you would like to know more about this Removals Administrator/Coordinator vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.
