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We are looking for a hardworking and reliable Service Manager to join our ever growing team.
New Horizons Care is a unique organisation that provides specialist complex high quality home care, supported livingand support services in and around Leicestershire, Rutland and Northamptonshire. We provide support for adults and children with long term neurological conditions, learning disabilities, autistic spectrum disorders, mental health issues, spinal cord injuries and other complex health conditions
If you are passionate about Care and you would like to give yourcontribution in creating a great company culture, this is the right position for you.
Responsibilities
As the Service Manager, you will be responsible for;
- Co-ordinating Care Rotas
- Supporting the Registered Manager to ensure compliance with CQC regulations
- Leading, mentoring and developing a team of support workers to deliver a high-quality service
- Managing Care Assessments, Safeguarding Procedures and Customer Relationships
- Assisting with the tendering and bidding process for new clients
- Organise and complete Supervisions & Appraisals
- Planning for annual leave ensuring we have adequate cover for our clients.
- Be part of the out-of-hours (CEL) Rota providing telephone support to staff/clients and onsite support if required this is on a 1 in 7 weeks Rota.
- Minimum Level 3 In Health and Social Care (or equivalent)
- 2 years previous experience as a Service Manager essential
- A full UK driving licence is essential for this role as you will be expected to visit clients in their own home.
- Ability to effectively use computer software including Microsoft Outlook, Word, Excel
- Excellent organisational and time-management skills
- Excellent communication skills
- Act as a reliable and supportive team member
- Excellent communications and interpersonal skills
- Team player with a positive can-do attitude.
This job description is not exhaustive and should be taken only as a general outline of the duties of the post holder. It may be reviewed and varied periodically with due notice.
Benefits of joining our team!
-Free enhanced DBS certificate
-Fantastic training and development opportunities with funding to help support and relevant qualifications
-Clear progression paths
-On hand advice from our own registered nurse
-Employee of the month/ Employee of the year awards
-Mental health first aider onsite available to staff
-24/7 support from our passionate experienced team
If this sounds like the ideal role for you and you want to be part of our ever-expanding family, please apply today by either clicking below.
