- Drive Growth: Collaborate with teams to enhance business opportunities.
- Lead Generation: Proactively seek and generate new business opportunities.
- Customer Relationships: Cultivate and enhance relationships with existing customers.
- Tailored Solutions: Understand customer needs, delivering tailored solutions for maximum satisfaction.
- Sales Accountability: Manage personal accounts and meet sales targets.
- Customer Service Excellence: Provide exceptional customer service to all clients.
- CRM Management: Maintain accuracy in the CRM database.
- Supplier Negotiation: Negotiate with suppliers to source unique tickets and experiences.
- Procedural Adherence: Follow procedures and contribute to effective problem-solving.
- Marketing Collaboration: Work closely with the marketing team to execute campaigns.
- Performance Reports: Provide regular reports on sales performance and pipeline.
- Self-Motivated: Driven to achieve success.
- Industry Knowledge: Possesses a strong understanding of the sports and entertainment sector.
- Relationship Builder: Highly personable with strong relationship-building skills.
- Positive Traits: Focused, persistent, optimistic, and upbeat.
- Communication Skills: Excellent verbal, written, and presentation skills.
- Work Ethic: Demonstrates a strong work ethic and flexibility.
- Requirements: Holds a full driving licence and proficiency in CRM software and Microsoft Office Suite.
- Experience: Previous customer services experience is essentia