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Role Purpose:
Working closely with families of children and young people with special educational needs and disabilities is a central feature of this role. On a day to day basis you will be working with families and young people through a range of forums (mediation, resolution meetings, etc.) to address their concerns at the earliest opportunity, and to mediate and negotiate positive outcomes. While knowledge of SEND and the legal frameworks around it will be an extensive feature of this role, as well as the compliance frameworks that have to be met, what matters more is your holistic and reflective nature, your ability to work with a wide range of individuals and organisations, and passion to ensure that children and young people access the right support, in the right place, at the right time.
Key Responsibilities and Accountabilities:
- Arrange and decide representation from the SEND Team at meetings with parents, schools and other providers as appropriate, including statutory meetings, chairing as required.
- Attend resolution meetings with parents and other professionals in an attempt to settle disputed issues without the need for formal legal redress wherever possible. This will include responsibility for negotiating changes to the EHC plans.
- Make appropriate amendments to EHC plans following mediation/resolution meetings and tribunal direction, following statutory timescales on all occasions.
- Work closely with internal and external stakeholders, including parents, legal services, schools and colleges to deliver positive outcomes for children and young people and to limit the Local Authority’s exposure to risk of appeals.
- Ensure mediation and problem resolution is an active feature at an early stage in caseworkers’ engagement with families to reduce tribunal numbers.
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Prepare chronologies and any other necessary paperwork, arrange and chair conferences with witnesses and perform other duties in relation to First Tier Tribunals and Appeals.
- Prepare cases for tribunal, liaising with Legal Services, Managers, Officers, and represent the Local Authority in a legal environment. Prepare evidence for Local Government Ombudsman.
Experience:
- Extensive experience of working with high levels of compliance/regulatory codes
- Skilled and experienced to successfully manage conflict and disputes.
- Ability to negotiate resolutions, seeing the opportunities in the challenges identified through appeals and complaints to change process and improve customer experience in order to deliver better outcomes for our children and young people.
Pay Rates:
PAYEE - £319.59
Umbrella - £400.00
Location - PO Box 6292, Derby, Derbyshire. DE1 2ZL
