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Service Desk Analyst

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Posted 19 days ago, valid for 7 days
Location

Matlock, Derbyshire DE4 4HF, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Desk Analyst position in Derbyshire offers an exciting opportunity for individuals looking to grow their experience in a service desk environment that values internal promotion.
  • The role comes with a salary of £25,000, which is negotiable, and allows for one day of hybrid work per week after training.
  • Candidates should have experience in a service desk environment, with knowledge of Windows OS, O365, Active Directory, and general IT support.
  • The company is an industry leader in manufacturing and construction, and they emphasize the importance of good communication skills and a willingness to learn.
  • Applicants must be UK citizens and able to commute to the site, as they will be the first point of contact for users experiencing technical issues.

Service Desk Analyst - Derbyshire

  • Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally.
  • £25,000 salary (negotiable), on site in Derbyshire, 1 day hybrid per week after training.
  • To apply

Who are we?

Our client are an industry leader, nationwide within the manufacturing and construction industries. You will be joining a growing service desk team who look after the needs of hundreds of users. They are keen to promote from the bottom up and promote internally so if you are keen to be part of a growing company already leading the way then please apply below.

What will you be doing?

You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential.

What you need….

  • Experience of a Service Desk environment.
  • Good skills with IT support in general.
  • Windows OS
  • Active Directory
  • O365 (preferred)
  • A solid understanding of network and network troubleshooting.
  • Good communication skills.
  • Be able to get to site.
  • UK citizenship.

To apply….

Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS - Windows, First Line, O365, Communication, Active Directory

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.