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Field Service Delivery Manager
Rail Equipment and Products
- Salary Range: 60,000 - 65,000 (plus car allowance, private medical etc)
- Location: Wiltshire, UK (with UK travel)
- Job Type: Full-time
If you are an experienced engineering manager with a strong background in leading and managing technical teams along with excellent operational management and project skills, then this could be ideal for you.
The company are a specialist in products for the rail industry so you will ideally have a background working in a similar high reliability industry where safety and attention to detail are key.
The role will involve both management of field-based teams and taking responsibility for operational management in terms of budgets, compliance with safety legislation and managing the effective delivery of large-scale projects for customers in various locations.
This is an interesting and varied role which offers the chance to work with an excellent team and product in a fast-paced environment so for full details please apply here and one of the team at Reed will be in touch
Day-to-day of the role:
- Control budgets and understand profit & loss to contribute to the financial health of the business.
- Deliver on business KPIs and manage budgets
- Lead and support key personnel, including Quality, Purchasing, Engineering, Field Service Engineers, and Operations, aligning their work with business needs.
- Motivate team members by providing support and leading by example.
- Manage and deliver large-scale field-based projects efficiently and effectively.
- Handle all commercial aspects with internal and external customers and suppliers.
- Identify and implement training and development opportunities for individuals and the team.
- Drive growth in the field service side of the business through strategic planning and execution.
- Oversee health and environmental procedures to ensure compliance at all times.
Required Skills & Qualifications:
- Proven experience in delivering large projects across various locations.
- HNC/HND in Engineering, Business Degree, or HND in Operations Management.
- Background in engineering or manufacturing with lean/continuous improvement experience.
- Proficiency with SAP or similar MRP systems.
- Strong decision-making skills with an understanding of their impact on the business.
- Experience in cost centre management, including forecasting, budget setting/control, and profit & loss responsibilities.
- EHS & quality management awareness.
- High level of commercial competence with excellent communication and influencing skills.
- Strong business acumen with the ability to drive continuous improvement.
- Exceptional people management skills, self-motivation, and emotional intelligence.
- Ability to formulate and present business reports to senior management.
- Willingness and ability to travel as required.
Benefits:
- Competitive salary package.
- Opportunities for professional growth and development.
- Dynamic work environment with the chance to manage significant projects.
- Supportive team and leadership structure.
To apply for the Field Service Delivery Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
