Internal Sales Executive

Internal Sales Executive - Rotherham - Salary up to £30K + Bonus Potential

We are currently looking for an experienced Internal Sales Executive / Customer Service professional to join a growing business, who are looking to enhance their ability to maximise customer relationships. A great opportunity to join a growing business, in a team with future growth potential, working with a supportive Business Director.

What You'll Do:As the Internal Sales Executive, you will work closely with the external sales team to drive growth in the UK market, acting as the key liaison between customers and UK & EU units.

You will ownership for the sales order process, addressing queries, and ensuring smooth service delivery.

Your Key Responsibilities:

• Accurately process sales orders using our ERP system (SAP), ensuring timely and accurate entry of customer data, costing, and order status.
• Generating quotes, providing costing sheets, tenders and supporting outbound sales activities, including identifying new business opportunities.
• Respond promptly and professionally to customer queries related to the successful delivery of goods.
• Manage all customer communications, ensuring orders are processed accurately and in compliance with service standards.
• Work closely with internal teams, including production & logistics teams, Warehouse Teams, and external customers.
• Actively support the sales and operational teams to maximise opportunities in the UK market.
• Help in the implementation of operational changes, ensuring minimal disruption to production and service while driving improvements in processes.
• Build and maintain active databases of new and potential customers, markets, and sectors through web-based research, phone calls, and emails.
• Contribute to marketing efforts, including supporting trade shows, email campaigns, and reviewing literature.

What You'll Bring:

• Previous Customer Service / Sales Experience working with deadlines, SLA commitments, outbound 'cold calling' appointment setting and farming for new business
• ERP System Experience (SAP)
• Organisational Skills
• Technical Proficiency
• Teamwork & Interpersonal Skills
• Strong Communication Skills
• Attention to Detail

If you're passionate about delivering fantastic customer service, whilst having a keen interest in being proactive engaging sales leads, then let's have a conversation!

BH32267