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Mexborough
Ict help desk manager
IT Service Desk Analyst

IT Service Desk Analyst

Hott Source Limited

Posted 12 hours ago, valid for 11 days

Mexborough, South Yorkshire S64 5ST

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The position of IT Service Desk Analyst (1st Line) is available in Rotherham, United Kingdom, with a salary of £25,000 plus excellent benefits.
The role involves supporting around 1000 users and offers full ownership over various technologies including Servers, Desktops, Cloud, and Networking.
Candidates should have experience in Windows Server administration, Active Directory, Microsoft 365, and network troubleshooting, among other key skills.
The job provides opportunities for training and development, along with internal progression due to the company's size.
Benefits include 25 days of holiday plus bank holidays, retail discounts, and a Blue Light card for money off at various outlets.

IT Service Desk Analyst Position: IT Service Desk Analyst (1st Line)Location: Rotherham, United KingdomSalary: £25,000 + Excellent BenefitsA longstanding organisation in Rotherham is on the lookout for an IT Service Desk Analyst to join their IT Support team on a full-time basis, looking after around 1000 users.This exciting opportunity allows full ownership over a wide range of technologies across Servers, Desktops, Cloud, Networking, Security, and general Hardware/Software. They utilise a wide range of infrastructure which will provide you with excellent exposure in helping progress your technical abilities. This makes it a fantastic role for anybody looking to expand their skill set.Whilst the majority of your day will be made up of reactive support via the service desk or deskside, you will occasionally assist on internal projects shadowing senior IT staff and learning from them. Key Skills:

Windows Server administration
Active Directory and Group Policy
Microsoft 365 (Entra, Intune, SharePoint, OneDrive)
Windows 10/11 and macOS
MS Office application support
Network troubleshooting
VMware

Benefits include:

Training and development opportunities
Internal progression avenues due to company size
Retail discounts
25 Days Holiday + Bank Holidays
Blue Light card (money off restaurants, takeaways, shopping etc.)

IT, Windows, Microsoft, Office 365, Active Directory, Group Policy, Support, Engineer, Analyst, Networking, Helpdesk, Service Desk, Technician, Desktop, Server, Security, MacOS, Hardware, 1st Line, First Line

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