Service Desk Analyst

Nicholas Associates

Posted 10 days ago, valid for 18 days

Middlesbrough, North Yorkshire TS1 2PP, England

£22,000 per annum

Full Time

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Sonic Summary

The position of Service Desk Analyst is available in Middlesbrough with a salary of £23,000 per year.
Candidates are required to have at least 2 years of experience working in a service environment.
The role involves providing 1st line technical support and requires strong knowledge of Microsoft Windows 10 & 11, as well as experience with Microsoft Active Directory.
Additional skills include an understanding of LAN/WAN/TCPIP, experience with Microsoft Office 365 and Microsoft Teams, and a basic understanding of Powershell is preferred.
The job offers a Monday to Friday schedule with 37.5 hours per week, an early finish on Fridays, and benefits such as a 4% pension contribution and 25 days of holiday plus statutory days.

Position : Service Desk Analyst

Location : Middlesbrough

Salary : £23,000

Monday-Friday 37.5 (Early Friday finish)

Pension contribution 4%
Employee assistance program
BUPA health care
Discount/Rewards hub
25 days holidays+ stats

Responsibilities and Requirements:

2 years' experience working in a service environment
Provide 1st line technical experience
Strong Knowledge of Microsoft Windows, 10 & 11
Experience using Microsoft Active Directory
Understanding of LAN / WAN / TCPIP
Microsoft Office 365 experience
Microsoft Office Admin Centre
Experience Supporting Microsoft Teams
Basic Understanding of Powershell preferred
Confident telephone manner
A keen interest in IT
Communication and time keeping skills

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