Sales Support

Sales Support

Location: MiddlesbroughWorking Hours: Monday – Friday, 9 AM – 5 PMSalary: £25,000

Responsibilities:

• Answer calls, process web orders, and resolve queries and complaints promptly.
• Prepare and follow up on quotations, log enquiries, and assist the Sales Team.
• Ensure accurate processing and management of orders, including delivery and cancellations.
• Maintain records, manage price lists, and input data for sales and marketing campaigns.
• Work closely with the Sales Team and colleagues, and complete industry training to enhance technical knowledge.

Person Specification:

• Strong ability to manage multiple tasks and thrive in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Proficiency in CRM software and MS Office.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team.
• Commitment to providing high levels of customer service.