- Lead, coach, and support the Credit Control team
- Set and monitor cash collection and aged debt reduction targets
- Oversee credit approvals and customer risk assessments
- Report monthly performance and highlight areas of concern to senior management
- Conduct regular ledger reviews and ensure the integrity of sales ledger accounts
- Manage retrospective rebate processes and produce detailed reporting
- Manage large multimillion pound accounts
- Monitor and escalate credit risk issues promptly
- Maintain up-to-date customer databases and identify risk profile changes
- CICM qualification (or equivalent)
- Experience in the build or simailr industry, confident handling multi-million-pound ledgers.
- Strong leadership and team management experience
- Exceptional organisational skills with the ability to multitask
- Proven negotiation skills and confident communication at all levels
- High attention to detail with a focus on accuracy and deadlines
- Proficiency in Microsoft Office, especially Excel and Word