HR Manager

About Moonrise

Moonrise is an award winning care provider who has recently celebrated its 10th anniversary, specialising in domiciliary care, healthcare staffing, children's services, supported living, and secure transport. They are committed to providing high-quality, person-centred care to individuals of all ages, needs, and backgrounds. With ambitious growth plans, the Managing Director Jessica is looking for talented individuals from the care sector to join the "Moonrise Family" across a variety of new and exciting roles.

Position Overview

Moonrise are seeking an experienced and proactive HR Manager to join their team at head office in Stockton on Tees in this groundbreaking role. This is the first senior HR position of its kind within the organisation, presenting a unique opportunity to shape and develop the HR function from the ground up. The ideal candidate will be a hands-on HR practitioner with a proven track record of establishing robust HR processes and policies in a fast growing organisation. With the support of 2 HR administrators, the successful candidate will be tasked with the design and implementation of a comprehensive HR strategy aligned with Moonrise's growth objectives.

Key Responsibilities

Recruitment and Retention

• Create and implement effective safer recruitment strategies to attract diverse, qualified healthcare candidates.
• Improve and oversee the full hiring process, including job postings, interviews, and onboarding process for new starters.
• Develop retention strategies to maintain a skilled workforce to service clients.

Policy and Procedure Creation

• Review and update all necessary HR policies and procedures
• Ensure all policies comply with current employment law and sector-specific regulations
• Create an employee handbook and other essential HR documentation

Training and Development

• Collaborate with the in-house training department to ensure the comprehensive employee development program is running smoothly and and meets the criteria for industry standards
• Implement career progression pathways and succession planning
• Identify any organisational training needs and source appropriate learning solutions

Performance Management

• Manage the welfare checks and staff wellbeing meetings
• Design and implement a robust performance management system
• Train managers on effective performance management techniques
• Oversee the execution of regular performance reviews

Employee Relations and Culture

• Establish effective employee communication channels
• Manage complex employee relations issues and disciplinary procedures
• Champion diversity, equality, and inclusion initiatives

Compliance and Risk Management

• Ensure full compliance with employment laws and care sector regulations
• Oversee the DBS (Disclosure and Barring Service) check process
• Conduct regular HR audits to identify and mitigate risks

HR Analytics and Reporting

• Implement HR information systems and analytics tools
• Develop meaningful HR metrics and KPIs
• Produce regular reports to inform strategic decision-making

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field
• CIPD qualification (level 5 or above preferred)
• Minimum 5 years of progressive HR experience, with at least 2 years in a senior HR role
• Proven experience in setting up HR functions, processes, and policies from scratch
• Strong knowledge of UK employment law and HR best practices in the care sector
• Experience with implementing HR information systems and data analysis tools
• Excellent project management skills with the ability to manage multiple initiatives simultaneously

Key Competencies

• Strong leadership and change management skills
• Hands-on approach with the ability to both strategise and execute
• Excellent problem-solving and decision-making skills
• High degree of initiative and self-motivation
• Ability to influence and collaborate with senior management
• Strong communication and interpersonal skills
• Adaptability and comfort with ambiguity in a fast-growing environment

What We Offer

• Competitive salary commensurate with experience
• Unique opportunity to shape the HR function of a growing organisation
• Autonomy to implement best-in-class HR practices
• Chance to make a significant impact on company culture and employee experience
• Supportive and collaborative work environment
• Comprehensive benefits package including BUPA health care
• The successful person may choose to work from home up to 2 days a week depending on business needs.

Foxgroves Recruitment is operating as a recruitment agency in this instance and will handle all applications. Any direct applications to Moonrise will be diverted to Foxgroves Recruitment.

Moonrise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.