Operations Manager

Reporting to the Managing Director, our client requires an Operations Manager; in this key hands-on management role, you will be central to developing a customer-focused culture throughout the business, driving an ethos of continuous improvement. Ultimately, you’ll define and implement a strategy that maximises the output of assets in a safe and efficient manner.

The Operations Manager is responsible for overseeing the end-to-end operational activities across the manufacturing of light gauge and hot rolled steel framing for construction projects. This role ensures that production, logistics, and health & safety processes run smoothly while meeting company objectives for efficiency, quality, and cost control. The position requires strong leadership to drive continuous improvement, streamline processes, and enhance overall performance.

This role will also include oversight of manufacturing operations, ensuring efficiency and scalability in collaboration with the directors. Reporting directly to the directors, the successful candidate will have a key role in strategic planning and decision-making.

Key Responsibilities:

• Lead and manage all operational activities, ensuring seamless coordination across manufacturing and office teams.
• Develop a “safety first” approach that ensures operations are conducted in a manner that fully complies with high standards of Health & Safety, Quality, and Environmental processes.
• Provide strategic leadership to ensure that safety, quality, service, and cost targets are achieved.
• Lead the Operations Team to maximise assets continually.
• Embed a strong and sustainable culture of customer focus and continuous improvement through collaboration and teamwork.
• Oversee production planning, resource allocation, and supply chain management to ensure timely project completion.
• Work closely with senior management to align operations with overall business objectives.
• Develop and implement health & safety policies, ensuring compliance with industry standards.
• Work to recruit, train, and develop the team, managing performance and reward, maintaining engaged employees capable of meeting current and projected objectives.
• Manage, mentor, and develop floor supervisors, production staff, and project coordination, fostering a culture of accountability.
• Formulate and manage the annual operational budget to secure the resources necessary to achieve business success.
• Ensure effective communication between operations, design, and commercial functions to align customer demands with the constraints of operational capacity.
• Identify key performance indicators (KPIs) and introduce improvement measures to enhance productivity.
• Implement and oversee the use of ERP systems and data analysis tools to enhance operational decision-making.
• Manage budgets, control operational costs, and develop efficiency-driven initiatives.
• Ensure compliance with regulatory, environmental, and HR-related policies.
• Conduct regular performance reviews and training plans for operational staff.
• Have a proactive and strategic mindset, recommending and implementing improvements and developments.
• Lead report writing and data analysis for directors, providing insights and strategic recommendations.