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Your new company Do you want to work for a prestigious company, which provide machinery and equipment sales support and servies which go above and far beyond
Your new role
- Receives and directs and may action internal and external customer inquiries for the department.
- Shares daily discussions with the Service Manager to review workshop performance and to address any specific issues.
- Collaboratively works with all departments to create a team led approach.
- Checks work orders before submission to Service Manager end customers.
- Maintains service department filing, records and department information.
- Processes any service documentation such as invoices and purchase orders as required by the manager and invoices in a timely manner to ensure prompt cash flow.
- Assists in maintaining health and safety records and ensures these practices are followed.
- Attends any work-related training required by the manager to achieve the company goals.
- Opens work orders as directed by the Outlet Service Manager and maintains control until they are closed and invoiced.
- Coordinates enrolment and follow-up of training attendance as directed.
- May process warranty and/or product improvement claims, including the computation of charges, submission and follow-up.
- May update customer information in various systems.
- May be required to handle cash or process banking.
- Carry's out any additional administrative duties as required by the service manager in support of the department or company goals.
What you'll need to succeed Previous office experience is required, all other training will be provided
What you'll get in return The opportunity to work for an excellent team within a prestigious organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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