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Customer Service Advisor

S4 Personnel Ltd
Posted a day ago, valid for 11 days
Location

Middlewich, Cheshire CW100JF, England

Salary

£11.44 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Advisor located in Middlewich, offering an hourly pay of £11.44.
  • This is a temporary to permanent role, with the potential for permanent employment after 3 months based on performance.
  • The main responsibilities include calling patients to book appointments as requested by the NHS and providing excellent customer care through phone and email communication.
  • Candidates are expected to have previous telephone-based customer service experience and possess strong communication and administration skills.
  • The role requires reliability and excellent time-keeping, with shifts scheduled between 08:00 and 20:00, including one Saturday shift every four weeks.

Ref: 1925

Job: Customer Service Advisor

Location: Middlewich

Hourly Pay: £11.44

Length of Assignment: Temporary to Permanent

Start Date: 07th October 2024

A lovely customer care role, working in a team committed to delivering excellent customer service in a customer focused and friendly environment. If you are a successful and reliable member of the temporary customer service team, you are likely to be offered permanent work after 3 months, the company offer excellent employee benefits once permanent including generous holiday, private health and a supportive environment.

Main Responsibilities:

Our client a well-established organisation is looking for Customer Care candidates to call patients in order to book appointments as requested by the NHS. You will help deliver an excellent level of customer care. You will be working in a busy environment and working over the phone and via email so your communication skills will be at a very high level. You will need to be empathetic and happy to support customers and book them appointments. This is a temporary to permanent assignment; it is important that you are reliable and have excellent time-keeping skills.

Working Hours:

Shift Work: (7.5 hours on Monday - Friday and 1 in 4 Saturday’s 08.00 - 12.00 or 09.00 - 13.00)

You will work between the hours of 08.00 - 20.00 (shifts will be allocated a week in advance)

Key Skills:

  • Excellent telephone manner
  • Good customer service skills
  • Administration skills

Experience:

  • Previous telephone-based customer service experience advantagous

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 15 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.