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As the go-to expert, you will lead and deliver complex technical initiatives, specializing in email and SharePoint migrations. In this role, you will take charge of projects technically, confidently engage with clients, internal stakeholders, and third parties, and ensure the seamless execution of technical solutions. If you're passionate about technology, possess strong communication skills, and thrive in a fast-paced environment, this is the perfect opportunity for you!
Key Responsibilities:
- Take the lead in planning, executing, and technically driving projects, ensuring they are delivered on time, within budget, and to the highest standards.
- Showcase your expertise in email and SharePoint migrations, ensuring smooth transitions and seamless collaboration for our clients.
- Utilize your in-depth knowledge of Intune and Azure to implement effective device management and leverage cloud solutions.
- Conduct audits and transfer services from multiple partner portals and tenants, identifying potential issues and ensuring a smooth transition.
- Implement and migrate telephony solutions, ensuring robust and reliable communication systems for our clients.
- Deploy and script app deployments via N-able, ensuring efficient and effective software rollouts.
- Build out technical processes such as build processes, which include Intune, MDT, or Mosyle, ensuring they are well-documented and shared with service delivery teams.
- Confidently lead technical discussions with clients, internal teams, and third parties, providing expert guidance and ensuring clear communication.
- Complete recommendations documents for handover to the Customer Engagement Manager (CEM) for future sales opportunities.
- Demonstrate a strong understanding of various platforms, including Windows, Google, Apple, O365, Group Policies, and more.
- Ensure high-level expertise in firewalls and domain transfers, maintaining security and integrity across all technical projects.
- Identify and address project risks and issues proactively, ensuring successful project delivery.
Requirements:
- Proven experience leading technical projects, ideally within a Managed Service Provider setting.
- Strong expertise in email and SharePoint migrations, with a track record of successful implementations.
- Solid understanding of Intune and Azure, enabling efficient device management and utilization of cloud solutions.
- Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts concisely.
- Demonstrated ability to collaborate effectively with diverse teams and stakeholders.
- Strong problem-solving skills, with the ability to proactively identify and address project risks and issues.
- Ability to audit and transfer services from multiple partner portals and tenants.
- Proficiency in implementing and migrating telephony systems.
- Expertise in deploying and scripting applications via N-able or other platforms.
- High-level understanding of firewalls, domain transfers, and cross-platform technologies (Windows, Google, Apple, O365, Group Policies, etc.).
- Ability to build and document technical processes, ensuring smooth integration and knowledge sharing across the team.
- Confidence to lead technical discussions with clients, internal stakeholders, and third parties.
