Customer Service Account Manager

A position has become available to join a very well-respected software as a service provider with a family feel based in Milton Keynes.

Our client is a leader in the health & safety software sector, and they're looking for a Customer Service Account Manager to join their team.

As a Customer Service Account Manager, your responsibilities will include:

• Excellent communication, both verbal and written
• Administration duties
• Setting up new accounts
• Building relationships with existing and new clients
• Advising the different services available
• Responding to enquiries within the stated SLA

• 28 days holiday plus 3 extra days for Christmas break
• Great working environment
• Free parking
• The flexibility of working remotely when needed

• Excellent customer service experience
• Working experience with Microsoft packages
• Confidence on the telephone
• Keen to gain experience and knowledge within the industry

• Previous experience in a SAAS business

Bring your customer service experience to a company that gives you the opportunity to develop your skills; apply for this Customer Service Account Manager role today!

Safesmart has been in business since 2002, initially working in the area of fire safety, providing fire safety compliance solutions, including its own software product called Smartlog.

Smartlog is a Business Compliance management software that covers training, building compliance, certification compliance, asset management, contract management, accident reporting, maintenance management, risk assessment and audits.

Safesmart has prided itself on delivering high-quality services and support to its clients, with the whole team able to provide top support standards.