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WSR is recruiting for a Senior Project Coordinator for our esteemed client in Milton Keynes.
Salary: Up to £45k Location: Milton Keynes, Office Based (Occasional visits to site)
Job Overview
The core mission of the Project Manager/Project Coordinator is to provide outstanding customer service, liaising with members of the Sales, Technical and Operations teams to ensure timely and accurate delivery of projects. This position requires an ability to work as a member of a team and to help where necessary.
This is mainly an office-based role, but will occasionally involve visits to construction sites for surveys to agree design and installation issues. It’s important to note that our client is a manufacturer & supplier, not a contractor so they don’t carry out installation work
Responsibilities and Duties
Customer Liaison - Working with customers to ensure their specific requirements are understood properly and met quickly and efficiently with first class Customer Service. You will need to have experience in understanding drawings.
Sales Liaison - Working with the sales team to take over responsibility for orders won, to finalise details and seeing them right through to completion. Attention to detail is a very important requirement.
Delivery Liaison - Working with production, logistics and customer site teams to achieve accurate delivery of goods on time and in full.
Key Competencies:
Customer Service - Having a passion for delighting the customer by maintaining a close relationship with them, in particular your site contacts, through regular and quality communication and meetings.
Time & Task Management - the ability to plan and control how you manage your time and tasks to accomplish your goals.
Effective Communication - being able to express ideas and views, clearly and concisely either verbally or in written form, in a professional manner.
Microsoft Office - An in-depth knowledge of how to use Microsoft office, not limited to excel, outlook and word.
Project Management - An understanding of the mechanics of project management and best practices.
Product Knowledge - Gaining an in-depth understanding of the product range and its specific details, including the different scenarios and options available, what situations it’s used in and certifications required. Having a good practical knowledge of construction methods would be a great advantage.
Product Sales - Understand how to upsell products on jobs handed over, where there is potential to offer optional extras.
Industry Knowledge - Understand the industry they work in, the different entities they deal with and why they are important, including industry standards.
Fire Certification - An overview of fire certification and why it’s important. Previous experience of this would be beneficial.
Procurement - An understanding of the importance of procuring right and an excellent relationship with suppliers, working closely with the Procurement Manager to ensure they are maximising profit on all projects.
Benefits
Life insurance 3x salary
Private Health Insurance (after successful probationary period)
23 days holiday (with an additional 1 day per full year employed increasing up to additional 5 days) plus Bank Holidays
Free lunch provided for all employees. Free Onsite parking (Subject to availability) Workplace pension
Employee Referral Scheme Long Service Award Scheme Employee of the Month Scheme
Company discretionary bonus (after successful probationary period)
Flexibility to work 24 days a year from home (after successful probationary period)
Please Note: This is a Senior Project Coordinator role, with a focus on coordinating projects from sales handover to efficient, successful delivery to site. Candidates with industry experience, knowledge of windows and doors, and an understanding of fire certification are preferred. Proficiency in Excel is essential for success in this role.
Please click ‘APPLY NOW’, or call the WSR Team at for more info.
We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.
We will however keep your CV on file and review your suitability against any other vacancies we may have available.
