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Customer Service Advisor - French Speaking

Advancing People
Posted 11 hours ago, valid for 9 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Advancing People Multilingual is seeking a French Speaking Customer Service Advisor for a client in Milton Keynes, Buckinghamshire.
  • The role involves providing excellent customer service to French-speaking customers through phone, live-chat, and email.
  • Candidates must be fluent in French and possess strong customer focus, excellent communication skills, and good computer skills.
  • This is a full-time permanent position with an annual salary of up to £27,000, along with attractive company benefits.
  • Successful candidates will have the flexibility to work from home two days a week.

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in Milton Keynes, Buckinghamshire

As a French Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the French speaking region and covering the French speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in French
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of upto £27,000 + attractive company benefits.

If successful this role offers flexibility to WFH/Work From Home/ Remotely 2 days a week.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.