Customer Service Advisor

Mixxos Group

Posted 10 days ago, valid for 14 days

Milton Keynes, Buckinghamshire MK10 9QA

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The Customer Service Advisor position in Milton Keynes offers a salary of £14.40 per hour.
Candidates must be flexible to work 8-hour shifts between 7am and 7pm during busy periods.
The role involves making outbound calls regarding outstanding fees and subscriptions, while aiming for high customer satisfaction scores.
Key responsibilities include fee collection, managing inquiries, and providing support and guidance to customers.
Previous experience in customer service is preferred but not explicitly stated in the job description.

Customer Service Advisor Milton Keynes (MK) £14.40 per hour Current working hours are 9am - 5pm.

Must be flexible to complete 8-hour shifts between 7am - 7pm during busy periods.Are you passionate about delivering exceptional service and helping people overcome challenges? Do you thrive in an environment where you are delivering exceptional customer support? Do you find it easy to build an instant rapport with customers? If so, we want YOU!Key Responsibilities:- Outbound Calls: Reach out to individuals about outstanding fees, subscriptions, declarations, and applications.- Target-Driven Performance: Work towards challenging targets and manage enquiries to completion, aiming for 5-star satisfaction scores.- Fee Collection: Identify and contact individuals who have unpaid fees or subscriptions, update contact information, and help drive organisational growth.- Support & Guidance: Assist customers by understanding their journey and highlighting the value of available products and services.Apply today to join the team!

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