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Customer Service AdvisorCentral Milton KeynesMonday - Friday, 9am - 5pm£14.48 an hourTemporary OngoingDo you love speaking to customers and building relationships? Are you available immediately for an ongoing temporary opportunity?You will be supporting with renewals - membership support, retaining relationships, improvement advisor.Key Responsibilities for Customer Service Advisor:
- Managing high volume outbound calls, reach out to individuals about outstanding membership fees, subscriptions, declarations, and applications.
- Work towards challenging targets and manage enquiries to completion, aiming for 5-star satisfaction scores.
- Identify and contact individuals who have unpaid fees or subscriptions, update contact information, and help drive organizational growth.
- Assist members and students by understanding their journey and highlighting the value of available products and services.
- Maintain up-to-date records, ensure data protection, and assist with data cleansing to enhance accuracy for future interactions.
Key Skills or a Customer Service Advisor:
- Telephone Customer Service experience.
- Experience in debt chasing/retention or sales.
- Ability to build rapport with customers.
- Work to deadlines.
Apply now for this fantastic Customer Service Advisor position if you are available immediately for an ongoing temporary role!
