- Good all-round customer service and administrative skills are required, to include good attention to detail, organisational skills, ability to problem solve whilst under pressure
- Processing orders for customers, taking information, dealing with enquiries via phone and email
- Dealing with enquires, providing quotations, answering questions relating to the products and services
- Process credits, refunds, with the ability to process invoices in a timely manner
- Updating the CRM system with information, dealing with any amendments
- Delivering high levels of customer service, with a helpful and proactive approach
- Able to multitask, pick up new products and information quickly and at ease
- Good use of systems, full training will be given
- The ability to hit the ground runningÂ
Back to searchCustomer Service Assistant
Altitude-Recruitment Limited
Posted 19 hours ago, valid for a month
Milton Keynes, Buckinghamshire MK13 0AT, England
£24,000 per annum
Part Time
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Sonic Summary
- The Customer Service Assistant position is based in Milton Keynes and offers a temporary opportunity with the potential to become permanent.
- The role has a salary of £24,000 per annum and requires good all-round customer service and administrative skills.
- Candidates should possess the ability to process orders, handle inquiries, and provide quotations to both B2B and B2C customers.
- Successful applicants will need to demonstrate strong attention to detail, organizational skills, and the ability to problem solve under pressure.
- Previous experience in customer service is preferred, and full training will be provided for the systems used.
