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German speaking Customer Service Representative

French Selection UK
Posted 7 hours ago, valid for 15 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£24,500 - £28,500 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a German speaking Customer Service Representative located in Milton Keynes with hybrid working options after probation.
  • The salary for this role ranges from £24,500 to £28,500 per annum, plus benefits.
  • Candidates should be fluent in German, both written and spoken, and previous customer service experience is beneficial.
  • The role involves providing customer service via telephone, email, and live web-chat, as well as processing orders and managing returns.
  • Applicants must be able to work one in two weekends and possess excellent communication skills in a fast-paced environment.

FRENCH SELECTION (FS) German speaking Customer Service RepresentativeLocation: Milton KeynesHybrid Working After ProbationSalary: Between £24,500 and £28,500 per annum plus benefitsRef: 8153GC

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8153GC

The Company:A well-known UK designer and manufacturer with a key focus on sustainability.

Main duties:To provide excellent customer service and administrative support.

The Role:- To provide excellent service over telephone, email and live web-chat. - To process orders through the system and manage shipping documentation- To resolve customer queries regarding products or services in a timely manner- To manage returns and refund processes- To manage payment processes and ensure administration is completed accordingly- To provide management with customer feedback and suggest improvements where appropriate

The Candidate:- Fluent in German (written and spoken) - Essential- Previous experience in customer service - Beneficial- Able to work one in two weekends- Proactive, confident and dynamic personality- Excellent communication skills - Ability to work in a fast-paced environment- IT literate

The Salary: Between £24,500 and £28,500 per annum plus benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.