- Good all-round customer service and administrative skills are required, to include good attention to detail, organisational skills, ability to problem solve whilst under pressure
- Processing orders for customers, taking information, dealing with enquiries via phone and email
- Dealing with enquires, providing quotations, answering questions relating to the products and services
- Process credits, refunds, with the ability to process invoices in a timely manner
- Updating the CRM system with information, dealing with any amendments
- Delivering high levels of customer service, with a helpful and proactive approach
- Able to multitask, pick up new products and information quickly and at ease
Back to searchCustomer Service Assistant
Altitude-Recruitment Limited
Posted 16 days ago, valid for 6 days
Milton Keynes, Buckinghamshire MK13 0AT, England
£24,000 per annum
Full Time
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Sonic Summary
- The job is for a Customer Service Assistant based in Milton Keynes, offering a salary of £24,000 per annum.
- The role requires good all-round customer service and administrative skills, along with attention to detail and organizational abilities.
- Candidates should have experience in processing orders and handling customer inquiries via phone and email.
- The position involves updating the CRM system, processing credits and refunds, and providing quotations related to products and services.
- A proactive approach and the ability to multitask and learn new information quickly are essential for success in this role.
