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Customer Service Assistant

Altitude-Recruitment Limited
Posted 6 days ago, valid for 16 days
Location

Milton Keynes, Buckinghamshire MK13 0AT, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Customer Service Assistant based in Milton Keynes, offering a salary of £24,000 per annum.
  • The role requires good all-round customer service and administrative skills, along with attention to detail and organizational abilities.
  • Candidates should have experience in processing orders and handling customer inquiries via phone and email.
  • The position involves updating the CRM system, processing credits and refunds, and providing quotations related to products and services.
  • A proactive approach and the ability to multitask and learn new information quickly are essential for success in this role.
Customer Service AssistantMilton Keynes£24,000 pa A great opportunity to join a busy customer service team based in Milton Keynes and to be part of a small and friendly team that excel in delivering customer service solutions to their customers.   Providing outstanding customer service, you will be responsible for processing orders via the websites, phone and emails. 
  • Good all-round customer service and administrative skills are required, to include good attention to detail, organisational skills, ability to problem solve whilst under pressure
  • Processing orders for customers, taking information, dealing with enquiries via phone and email
  • Dealing with enquires, providing quotations, answering questions relating to the products and services
  • Process credits, refunds, with the ability to process invoices in a timely manner
  • Updating the CRM system with information, dealing with any amendments
  • Delivering high levels of customer service, with a helpful and proactive approach
  • Able to multitask, pick up new products and information quickly and at ease
 Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.