Customer Service Executive - Milton Keynes - Global Manufacturer

**Customer Service Executive - Milton Keynes - Global Manufacturer**

We are currently recruiting for a world leading manufacturer in their field, have over 300 factories, 25,000+ employees and sales of £9+ billion in FY 2022. Last year alone they put their name to 85 new patents and invested over £190million into R&D/Innovation.

We are looking for someone to act as a customer services account manager to deal with a number of their accounts across the UK.

Role:

You will be responsible for;

• Full ownership dealing with all customer queries (phone and email) efficiently and effectively
• Ensure accuracy of order processing (SAP), including correct pricing to eliminate any invoice pricing queries
• Manage any supply or delivery issues
• Maintain all the systems, procedures and practices which support the sales and customer service function

Candidate:

The ideal candidate will;

• Previous experience of working within a customer service environment
• Experience of working within a busy, fast paced and demanding environment with the ability to work accurately
• Computer literate - Intermediate knowledge
• Excellent interpersonal skills and ability to build effective relationships
• Excellent verbal and written communication skills
• Good problem-solving skills with ability to use own initiative
• Experience working with a CRM

Package:

• Basic Salary up to £27,000
• 15% Bonus
• 25 days annual leave, PLUS bank holidays
• Pension scheme
• Private healthcare
• Life assurance
• Employee assistance program
• Long service awards
• Mon-Fri; 08:30-17:00

This is a great chance to join a market leading company who can offer a huge amount of career potential moving forward.