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Customer Service Representative

Harbourne Associates
Posted 3 days ago, valid for 16 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£27,000 - £15 per annum

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An opportunity is available for a motivated Customer Service Representative to provide exceptional service and support business growth.
  • The role involves handling customer queries via phone and email, ensuring accurate order processing, and resolving supply or delivery issues.
  • Candidates should have previous customer service experience, ideally in a busy environment, along with strong communication and problem-solving skills.
  • The position offers a competitive salary of up to £27,000 plus a 15% annual bonus, and requires previous experience in customer service.
  • Join a supportive work environment with opportunities for career growth and benefits such as a pension scheme and discounted gym membership.

An opportunity has arisen for a friendly and motivated Customer Service Representative to deliver outstanding service and support growth within the business. If you enjoy solving problems, building relationships, and working in a fast-paced environment, this could be the perfect role for you!

What You'll Do:
  • Be the main point of contact for customer queries, handling them by phone and email.
  • Ensure orders are processed correctly and pricing is accurate.
  • Resolve any supply or delivery issues to keep our targets on track.
  • Collaborate with sales teams to manage customer accounts and ensure smooth communication.
  • Track and resolve customer complaints in a timely manner.
  • Work towards team goals and contribute to continuous improvement.
What They're Looking For:
  • Previous experience in customer service, ideally in a busy environment.
  • Strong communication skills, both verbal and written.
  • Problem-solving skills with the ability to work independently.
  • Comfortable working with computer systems (intermediate level).
  • A team player who enjoys building relationships at all levels.
Nice-to-Haves:
  • Experience in a manufacturing or similar industry.
  • Knowledge of SAP or CRM systems.
Why You’ll Love Working Here:
  • A supportive and collaborative work environment.
  • Opportunities to grow and develop your career.
  • Competitive salary and benefits.

Company Benefits:

  • Salary up to £27,000 plus a 15% annual bonus.
  • Pension scheme matched up to 8%
  • Discounted Gym Membership

Ready to make an impact and be part of a growing team? Apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.