Customer Support Coordinator

Mixxos Group

Posted 3 days ago, valid for 20 days

Milton Keynes, Buckinghamshire MK12 5AX

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

An exciting opportunity for a Customer Support Coordinator is available with a rapidly growing client.
The role involves handling customer enquiries via phone and email while leading and developing a team.
Candidates should have customer service experience and strong communication skills, with the ability to multi-task.
The position requires a minimum of 2 years of relevant experience in customer support or a similar role.
The salary for this position is competitive and commensurate with experience.

Are you looking to gain leadership experience in your next role?

We have an exciting opportunity for a customer support coordinator to join one of our clients who are on a massive growth trajectory. As a customer support coordinator, you will be dealing with enquiries over the phone and by email and ensuring a positive customer journey whilst also leading and developing a team.

Key Responsibilities for a Customer Support Coordinator

Mentoring team members
Escalation for team member enquiries
Processing sale orders and refunds
Dealing with enquiries over email and on the phone
Scheduling and booking in engineers

Key Skills for a Customer Support Coordinator

Customer Service experience
Strong communication skills
The ability to multi-task

If you think this role could be the right fit for you, apply now!

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