Are you looking to gain leadership experience in your next role?
We have an exciting opportunity for a customer support coordinator to join one of our clients who are on a massive growth trajectory. As a customer support coordinator, you will be dealing with enquiries over the phone and by email and ensuring a positive customer journey whilst also leading and developing a team.
Key Responsibilities for a Customer Support Coordinator
- Mentoring team members
- Escalation for team member enquiries
- Processing sale orders and refunds
- Dealing with enquiries over email and on the phone
- Scheduling and booking in engineers
Key Skills for a Customer Support Coordinator
- Customer Service experience
- Strong communication skills
- The ability to multi-task
If you think this role could be the right fit for you, apply now!