Operations Manager

We’re seeking a proactive, driven Operations Manager to join our leadership team and play a key role in our continued growth. If you thrive on challenges, are ready for significant support, and want to grow into and beyond your position, we’d love to hear from you!

What You’ll Get Out of It:

• Flexible Working: We understand the importance of work-life balance and offer flexible working arrangements.
• Career Progression: Clear and supported routes for progression, with the opportunity to move into a Head of People position.
• Autonomy & Ownership: The chance to own and shape a variety of processes, influencing key areas of the business.
• Strategic Voice: A position on the Senior Leadership Team (SLT), where your input and ideas are highly valued and impactful.
• Supportive Environment: Be part of a collaborative and vibrant work culture, where you’ll receive guidance and encouragement from an experienced team.

Key Responsibilities:

• Finance & Data Management: Oversee finance tracking and data for our contractors, liaising effectively with our 3rd party provider.
• Supplier Management: Manage relationships with third-party suppliers, specifically our umbrella companies, ensuring quality service and efficiency.
• Director Reports: Provide comprehensive data to the directors on a monthly basis.
• Payroll Support: Assist in the smooth execution of payroll operations.
• CRM Expertise: Serve as the superuser for our CRM system, ensuring its optimal use.
• Team Leadership: Manage the admin team, including oversight of social media and marketing activities.
• Office Management: Take charge of general office management duties, ensuring smooth day-to-day operations.
• Event Organisation: Plan and execute staff events and trips, promoting a positive and engaged team culture.
• Presentations & Reviews: Create engaging presentations for monthly leadership meetings and compile detailed data packs for consultant reviews.

Desirable Skills:

• CIPD Qualification: Ideally, the candidate will hold a CIPD qualification, enabling them to support on HR issues.
• Leadership Ambition: This role is expected to evolve into a Head of People position, so we seek someone ready to grow with us.

Who We’re Looking For:

• An ambitious individual who is organised, forward-thinking, and ready to contribute at a leadership level.
• Someone who enjoys a varied role and thrives in a fast-paced setting.
• Experience in a similar role within a recruitment agency or a sales focussed business.
• A team player who is ready to inspire and be inspired.

If you’re eager to take your career to the next level and join a supportive, dynamic team, we’d love to receive your application!